FREQUENTLY ASKED QUESTIONS

To begin, please fill out our 'Get in touch' form providing us with some basic information about your needs. Once received, we'll reach out to schedule a consultation at a convenient time for you. During the consultation, we'll discuss your specific requirements, style preferences, and any practical considerations for your window treatments. We'll also take initial measurements of your windows. This conversation helps us understand your vision and enables us to offer personalised recommendations for fabrics, styles, and hardware options. Following the consultation, we'll provide you with an estimate that can be adjusted until we've tailored the perfect solution to meet your needs.

Our consultation and measurement service fee is £30, which is deducted from your final invoice. If you're new to having bespoke curtains or blinds made, and would like a rough estimate before our visit, we're happy to provide one. Simply note your window recess measurements on our 'Get in touch' form, and we'll offer you an initial cost estimate for the work.

Yes! We're here to assist you in finding the perfect poles or tracks for your window treatments. With a wide selection of suppliers at our disposal, we'll help you choose options that not only enhance your home's style but also complement your window treatments beautifully. If you plan to install a new pole or curtain track yourself it's crucial the pole or track is in place before final measurements are taken. Even slight differences in height and width can significantly affect the way your curtains hang.

At Burrow & Fern, we pride ourselves on creating high-quality, custom-made curtains and blinds tailored to your specific needs. The time it takes to make your curtains or blinds will depend on various factors such as the complexity of the design, the fabric availability, and the current order queue. Typically, our production time ranges from 4 to 6 weeks from the date your fabric reaches our workroom. We will provide updates on the status of your order throughout the production process to keep you informed. If you have specific timeline concerns or urgent requirements, please feel free to reach out to us, and we will do our best to accommodate your needs.

Absolutely! We provide professional installation services for all our curtains, blinds, and headboards. Our skilled fitter will ensure that your window treatments are carefully installed, eliminating any hassle for you. Our aim is to deliver a seamless and stress-free experience for our customers, starting from the selection of the perfect window treatments to their expert installation in your home.

We provide window film solutions to address a range of challenging issues. One common problem is the fading caused by the sun's UV rays on upholstery, rugs, and wooden floors. Installing a special, clear film can significantly reduce this fading. Additionally, window film can assist with privacy, glare reduction, and minimizing heat/cold transfer. We collaborate with a trusted company to offer tailored solutions for your home, and their experienced installers ensure the film is fitted perfectly.

We provide an extensive selection of fabrics to suit various styles and budgets. Some of the fabric houses we collaborate with include Linwood, Chatham Glyn, Alhambra, Swaffer, Ashley Wilde, Laura Ashley, Morris at home, and Clarke & Clarke. If your preferred company isn't mentioned, don't worry – we're committed to sourcing and supplying fabrics from a wide range of manufacturers to meet your needs.

We understand that as an interior designer, you have a lot on your plate crafting beautiful spaces for your clients. Our full management service covers everything from measurement to installation, collaborating closely with you to bring your designs to life. Trust us to handle the window treatment aspect, so you can focus on bringing your interior design vision to reality. If you'd like to chat more, please email hello@burrowandfern.co.uk.