FREQUENTLY ASKED QUESTIONS

What happens first?


You can contact us via our contact form. We ask for a few basic details of what you're looking for and then we'll get back to you to arrange an appropriate time for us to pop around and measure up.




Is there a charge for measuring up?


We charge £25 to come to your home to measure up. This is then taken off your final invoice. If you've never had bespoke curtains or blinds made for you before you might like a ball park quote before we come to your home, that's fine, please give your window recess measurements on the Get in touch form and we'll provide you with an idea of what the work will cost.




How long will it take to make my curtains or blind?


Generally it'll be between 4-6 weeks, however this is dependant on the fabric delivery. Once your fabric has arrived at the workroom we'll confirm delivery dates for your completed curtains or blind.




Do you fit the curtains and blinds?


If the fitting is straightforward then we can fit your curtains and blinds. However, we don't have specialised equipment to reach high windows, for example, so we would help you to find a Fitter in those situations.




Do you supply curtain poles and tracks?


We can help you source new poles or tracks. It's worth noting that if you're replacing a pole/curtain track yourself it will need to be fitted before final measurements are taken as slight changes to height and width will affect the way the curtains hang.





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Saffron Walden, Essex

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